Returns & Exchanges
We want you to be completely satisfied with your shielding lotion experience; if you are not happy with your purchase, you may return it within 30 days for a full refund. Please ensure items are returned in their original packaging to qualify for processing.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Pack Securely
Place the product in its original container and include a copy of your packing slip or order confirmation inside the box.
- 3.Ship the Product
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.